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How To Close Your Chase Account?

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Many financial institutions exist now who will either loan you money or hold your hard-earned checks from work. Because there is such a variety, there is offer a difference in how they operate. The way to close an account at one institution may not be the same at another.

Chase Bank has made it pretty easy for its clients to close their accounts if life deems it necessary. It might take anywhere from 2 to 3 days for your account to close completely, but here are a few methods to choose from:

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In Person

If you feel that by phone or by internet is too impersonal, there is always the option to go to a Chase institution in person. On their website is a search tool that allows you to check for the Chase bank closest to you.

You can search by the usual address, zip code, or city and state. After you’ve entered the desired information, hit the search button. The ‘advanced search’ option allows users to search by Chase’s specific offerings, such as being open six days a week.

Once inside, speak to the next available customer service representative about taking action to close your checking account. They will guide you till it’s done.

By Mail

Going to a Chase bank in person too much work for you? There’s always the option to close your checking account by mail. To do this, you must download a required form from Chase here. You will be asked to write in your name, account number, phone number, and address. This information will be used to return to you whatever the remaining balance was on the account.

Once all the info is written in, sign and date it before mailing to National Bank By Mail, P.O. Box 36520, Louisville, KY 40233-6520. If you would like for things to be a little bit speedier, mail to National Bank by Mail, Mail Code KY1-0900, 416 West Jefferson, Floor L1, Louisville, KY, 40202-3202.

By Phone

If the information is already in front of you and you simply want to get it done, there is always the option to close the account by phone. When you close your account by phone, dial the following number: 1-800-935-9935.

Once connected, press “0” to connect and speak with a customer service representative. The best part about this method is that you can speak to the representative any time. They are available every day, all day.

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When you finally speak with the customer service representative, you will be required to provide the last four digits of your SSN to confirm it is your account. They may ask you for your birthdate as well.

As soon as that’s out of the way, you can proceed to close your checking account and any others you planned on closing as well.


This is probably the easiest method for anyone with a computer. If you would rather stay home and not talk to anyone by phone, this is the perfect option for you. Assuming that you choose this method, visit Chase.com and log into your account to with your User ID and Password to get started.

After logging in, the next step is to shoot a message over to the customer service department using their Secure Message Center and ask for your checking account to be closed. You’ll receive a response from a banker asking for confirmation. Once you do so, a confirmation e-mail will be sent to the e-mail you’ve provided.

How to Close a Savings Account

Closing a savings account is relatively similar at Chase as it is at other financial institutions. Here are the steps to close yours:

Step 1:

Call your bank or credit union and let the CSR know you’d like to close your savings account. Verify with your Social Security number, birth date and be prepared to share other identifying information.

Step 2:

If you’d like to receive documentation the same day you close the account, go to your lending institution in person. Any money that was in the account will be placed in hand if you close it down in person.

Step 3:

Even after you’ve closed the account, you might want to make sure. You can use an ATM with your associated debit card or log in on the institution’s online site. If neither work, it was a success.

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Step 4:

When you close your account, the bank will mail you a statement will your last balance unless you’ve asked to receive e-mail instead.

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